Complaints and suggestions

Welcome, dear Ecol customers,

One of our most important values that we promise you at Ecol Store is absolute transparency and serving you in the best way. Out of our keenness to serve you in the best way, we are happy to receive complaints and suggestions in simple steps.

How to file a complaint:

Contact via WhatsApp: 00966563631494

Send order number

Write your complaint and send it to us

We would also be pleased to receive your suggestions so that we can improve and develop our online store in order to serve you with the best service you deserve.

How to submit a proposal:

Write the proposal and send it to us

Thank you for shopping at Ecol store. We hope to serve you in the best way possible.